Terms of Use

By using www.onetenmotorcycles.com.au you agree to the following terms of use.

Your use of the One Ten Motorcycles web site (the "Web Site") means you agree to the following Terms of Use. If you do not agree with these terms please leave this Web Site immediately and do not use the material available therein.

The content and information displayed on this Web Site is the property of One Ten Motorcycles (onetenmotorcycles.com.au). You may view and download the materials at this Web Site only for your personal, non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, or services available on the Web Site. When using the content of the Web Site you may not in any way imply that you are affiliated with One Ten Motorcycles. The downloading, reproduction, or retransmission of the content on the Web Site, other than for non-commercial individual use, is strictly prohibited.

2. LINKS TO One Ten Motorcycles WEB SITE
You may link to One Ten Motorcycles web sites only if it is made to the top level of the main site at www.onetenmotorcycles.com.au.

3. LINKS FROM One Ten Motorcycles WEB SITE
One Ten Motorcycles expressly disclaims any liability for the content of other web sites that may be accessed through links on this Web Site.

This Web Site, all content on it, and all materials downloadable from this Web Site are owned by One Ten Motorcycles and its licensors and are protected by copyright and other intellectual property laws and international treaties Unless otherwise stated, product names and brands listed in this website may be subject to their respective companies: trademark, copyright or other intellectual property rights, and should not be used without the consent of the respective company. One Ten Motorcycles is not responsible for any fraudulent use of any images or media displayed on this website by other parties.

The One Ten Motorcycles web sites and all content within them are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall One Ten Motorcycles be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available on this Web Site. Your sole and exclusive remedy shall be for you to discontinue your use of the Web Site.

Any material downloaded or otherwise obtained through this Web Site is done at your own risk and discretion and you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or use of any such material.
One Ten Motorcycles shall not be liable for any damages or injury resulting from your access to, or inability to access, this Web Site, or from any virus, bugs, tampering, omission, interruption, deletion, defect, delay, computer line failure, or any other technical malfunction related to this Web Site.

We believe the privacy of all our users is important. Please review our privacy policy relating to the collection and use of your personal information.

One Ten Motorcycles reserves the right to change or amend these Terms of Use at any time without prior notice. Any rights not expressly granted herein are reserved. These Terms of Use shall be governed by the laws of Australia without giving effect to any principles or conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Pricing is correct at the time of publishing. We reserve the right to cancel or amend orders if pricing is incorrect based on errors, omissions or changes to item costs.

For questions regarding these Terms of Use please e-mail One Ten Motorcycles at info@onetenmotorcycles.com.au.

Privacy Policy

One Ten Motorcycles (onetenmotorcycles.com.au) respects the privacy of its customers and is committed to protecting such privacy in accordance with this Privacy Policy. This Privacy Policy explains One Ten Motorcycles's treatment of your personally identifiable information collected in connection with your activities on all One Ten Motorcycles web sites. Please also review our Terms of Use for the One Ten Motorcycles web sites (the "Web Site").

One Ten Motorcycles will not collect or use any information about the visitors to the Web Site and your visit to the Web Site is anonymous. The only exception is when we will need information that personally identifies in order to fulfil a contractual obligation towards you pursuant to what is set forth in section 2 below.

If you make a purchase from the Web Site, you will be asked to provide your name, billing address, email and payment information. One Ten Motorcycles will use such information only for processing your order and to send important product specific information such as receipt, invoice, newsletter, or licence key. The information you provide will not be used for any other commercial purposes and will not be sold, rented, leased or otherwise forwarded to any third party.

The Web Site does utilize "cookies". Cookies are identifiers that a web site can send to your browser to keep on your computer to facilitate your next visit to the site. The use of cookies is an industry standard, and many web sites use them. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, some or all parts of the One Ten Motorcycles service may not function properly if you refuse cookies.

The Web Site may contain links to other web sites. One Ten Motorcycles does not monitor or control the content of such web sites or whether such web sites collect or process your personal data. Accordingly, One Ten Motorcycles assumes no responsibility or liability whatsoever for any kind of material available at such sites and recommends that you review the separate privacy policies of such sites.

One Ten Motorcycles may occasionally update this Privacy Policy. Any changes will be posted to this site, so we encourage you to continuously review our Privacy Policy.

For questions regarding this Privacy Policy please email One Ten Motorcycles at info@onetenmotorcycles.com.au.

One Ten Motorcycles Terms of Purchase

1.0 Pricing

Pricing is correct at the time of publishing. We reserve the right to cancel or amend orders if pricing is incorrect based on errors, omissions or changes to item costs. However, in times of extreme exchange rate volatility items ordered that are not in stock may be subject to price rises when stock arrives as a direct result of importer price rises. We do our best to cover these costs at all times, however when a product rises to a level past our margin on arrival into the country this cost shall be passed to customer.
Last minute cancellations of either placed and/or processed orders (ie items are being packed and/or your ordered and item(s) has been ordered/backordered with our suppliers) before they ship will result in a full refund less the Credit Card surcharge as a cancellation fee.

2.0 Delivery

It is advisable that you supply an address that someone is available at during business hours as couriers require a signature upon delivery. Couriers do not specify nor can they guarantee delivery times. It is your responsibility to ensure someone is available at the delivery address. Failed deliveries are usually carded and sent to your local postal office or to the courier's warehouse. In some cases the courier may return the goods to us, in which circumstance you will be liable for a second delivery charge. In cases where the delivery is carded by AAE or returned to us, you will be liable for second delivery charge. Please ensure you use a delivery address whereby someone will be there during business hours. All orders are automatically sent a despatch notification e-mail when your order ships.

Delivery timeframes vary depending on your location and goods ordered. Delivery is usually made within 1 - 7 days from payment clearance – depending on shipping destination and items ordered. Items are generally sent via Regular Australia Post service unless other arrangements are made prior to purchase – larger items can take longer due to size and weight. Orders are processed as soon as payment is made and usually despatch within 24 hours. Other delivery options are available upon request. Motorcycle freighting is calculated individually for each bike and destination; we strive to secure the best possible price for the purchaser. Some customers prefer to organize there own freight on parts or dispatch of motorcycles in either case all assistance will be given. The following is an estimated guide for delivery times once payment has cleared:

QLD Metro 1-2 days
QLD Regional 2-4 days
NSW Metro 1-3 days
NSW Regional 2-3 days
VIC Metro 1-4 days
VIC Regional 2-4 days
SA Metro 1-4 days
SA Regional 2-5 days
WA Metro 1-4 days
WA Regional 2-5 days
All Other Areas 2-5 days

Please note that these times are estimated. Actual times may vary depending on item availability and seasonal delivery times. To speed up delivery times we may split ship your order from a warehouse closer to you. If this is that case you will be notified – this service is of no extra cost to you. You will be sent an email containing delivery information as soon as your order ships. Please allow the minimum delivery time for your area before requesting further information on your delivery status.

3.0 Insurance

One Ten Motorcycles will accept no responsibility whatsoever for goods lost or damaged in transit. Couriers generally do take good care of your items in transit. If insurance is required we suggest you contact your insurance company to ensure your goods are adequately covered.